FAQ – Orivon Frost Cold Plunge

The Frost cools down to 37°F for cold plunging and heats up to 108°F for a warm soak – one unit for both cold and hot therapy.

No. The Frost has a 1 HP chiller built into the tub. There is no external box, no ice and no extra equipment needed.

No plumbing is required – it is a freestanding, plug-and-play unit. It is available for 110V and 220V. Check the product page for the exact electrical requirements of the version you choose and use a properly grounded (GFCI-protected) outlet.

The tub has a smooth, non-porous acrylic shell that resists stains and scratches and is easy to keep clean.

White, Black and Metallic.

Yes, the Frost is freestanding and can be placed indoors or outdoors on a level, stable surface that can support the weight of the filled tub. Outdoors we recommend using a cover to keep debris out and protect the tub from the elements.

Shipping is free within the United States.

The Frost is shipped directly from the manufacturer. Orders are processed in 3–5 business days and the manufacturer's estimated total delivery time is 18–65 business days, depending on stock and destination. You will receive a tracking number by email as soon as your order ships. Contact us before ordering if you need it by a specific date and we will check the current lead time for you.

Orders can be cancelled or the delivery address changed only before the order has been processed for shipping. Contact us as soon as possible at info@plungentubs.com.

The Frost comes with a 1-year limited manufacturer warranty covering the tub body, plumbing components and the integrated chiller under normal residential use, when used and maintained according to the product guidelines. The warranty starts on the day you receive the product and applies to the original purchaser.

Normal wear and tear, improper installation, misuse or neglect, unauthorized modifications or repairs, commercial use (unless separately agreed) and damage caused by external factors such as extreme weather, fire, flood, pests or power surges.

Email info@plungentubs.com with your order number, a description of the issue and photos or videos of the defect. We will work with the manufacturer to find a fair resolution – repair, replacement parts or a replacement unit.

Inspect the delivery right away and note any visible damage on the delivery receipt. Contact us within 7 days of delivery with photos or video. Once the defect is verified we will arrange a repair, a replacement or a refund.

Because the Frost is a large item shipped directly from the manufacturer, it can only be returned if it is defective or damaged. Please ask us any questions before ordering – we are happy to help you choose. This does not affect your statutory consumer rights.

Yes. You can split your payment into monthly installments with Shop Pay Installments at checkout (subject to approval). We also accept major credit cards and PayPal.

Cold water immersion is not for everyone. If you have a heart condition, high blood pressure, are pregnant or have any other health concern, talk to your doctor first. Never plunge alone or under the influence of alcohol, and always supervise children.